National Car Rental has been trialling self check-in kiosks for a while now, and according to this press release they intend to begin a more widespread deployment after completing successful user testing in Dallas, Las Vegas and Jacksonville. Supposedly, the new system cuts check in time by 50% when compared to average counter check in times. By next summer, National expects to have over 70 locations set up,including Orlando, Detroit, Denver and Los Angeles. Boston, Philadelphia, Houston, St. Louis, Dallas, Miami, San Francisco, Atlanta and New York.
This seems like an absolute no-brainer to me, and I'll be excited when I can routinely check in using these systems. Considering how many hours I've probably saved thanks to airport check-in systems (and hotel systems to a much lesser extent), rental car check in kiosks will be a welcome addition to my travel self-service repertoire.
[UPDATE 11/14/2006] Jeremy points out that National Car Rental and Alamo Rent A Car are the same company, and are both deploying the kiosk solution.
Tags: National Car Rental, check-in kiosks, self-service, touch screen kiosks