Wednesday, April 13, 2005
NCR's popular and widely-deployed self-checkout kiosk, the FastLane, has been reviewed in this article by Frank Gaine, Director of Consulting, at Usability by Design. While in all he understands the economic benefits of self-checkout systems, Frank points out a few usability and design issues (go figure) that could be improved to make the product better. Go check it out!
Posted by Bill Gerba at 7:04 AM