"Supermarkets plan to increase spending on self-checkout systems and workforce management software in the next 12 months, according to a new report from IHL Consulting Group, retail analyst and consultancy firm."
Some of the key findings include:
- Thirty-one percent of the sample planned to install self-checkout systems in 2005 and a total of 50 percent plan to do so by June 2006.
- Grocers are planning to upgrade to self-checkout before replacing aging POS hardware. Once self-checkout is installed, POS hardware and software are their next big purchase in most cases.
- There is a shift in the purchase intentions of POS systems. Forty-three percent now say they will buy POS hardware and software from different vendors in their next purchase.
- Forty-four percent are planning new workforce management solutions in the next year and more than 40 percent are planning new kiosk implementations at the store level by June 2006.
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