Why will self-service kiosks at quick serve restaurants (QSRs) work? Well, according to KioskMarketplace...
"The venerable quick-service restaurant industry is a part of American life, somewhere near apple pie and baseball on the cultural radar. It is an established, profitable business model — and one with its own set of challenges and frustrations for owners and operators.
When asked to name their biggest headaches, most QSR owners will surely list labor near the top. Good help is truly hard to find, harder still to keep, and QSRs constantly deal with high turnover rates behind the counter."
You can read the whole article here.
Thursday, April 21, 2005
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